Prioritization and a White Glove Customer Success Experience
mer. 20 mars à 23:00
We look forward to seeing you on March 20, 2019 at 6pm for a discussion around how prioritization leads to a better workflow balance and client experience. We’ll explore Tracey's strategy around prioritization and providing the right experience for your big bets and potential churn accounts. 1. Organizing your accounts and determining big bets & potential churn 2. Internal and External strategy with your Sales Partner and Client 3. How to create customers for life with a vast opportunity to enhance their business and have a direct revenue, client and Enterprise Impact This discussion will be facilitated by Tracey Abrams, a Customer Success Manager at LinkedIn. Tracey brings a unique perspective having started her career in Sales and transitioning to Customer Success in the last year and a half. She will be explaining her strategy and workflow of managing 300 Accounts to ensure the appropriate experience for each customer. This event will be hosted by WalkMe, in their office at 360 Park Avenue South, 16th Floor (between 25th and 26th Streets). We look forward to seeing you there!
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