Make an Impact: Learn How Design Thinking Impacts Profitability

mar. 20 novembre à 00:00

Fuseau horaire : Paris (GMT+01:00)

SAP America
New York
États-Unis
New York

This is the first part of a series of strategic workshops to identity value creation in Service Design that include three pillars of operations: Customer Satisfaction, Sales and Agility. We welcome in from Europe our colleague Michael Needham PhD, an expert in organizational transformation with experience across sectors to present a case study on what excellence in customer service design is. This will be structured as a co-creation exercise. Be prepared to come to explore ideas, contribute and iterate on solutions to take back to your own organization.

Source: https://www.meetup.com/fr-FR/Humans_in_ServiceDesign/events/256270104/


SAP America
New York
États-Unis

Business
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