Investing in your Community to Increase Customer Loyalty
lun. 29 octobre à 22:00
Date: October 29th
Time: 5 pm - 7 pm
Place: MidMarket WeWork 2nd Floor (995 Market St,
San Francisco, CA 94103) Israeli cusine and drinks will be served. About the Host: BeLive.tv is a live streaming platform that easily helps businesses and content creators build their communities through professional-looking and customizable live broadcasts. BeLive's community has grown to the point where Facebook took note of it and made BeLive a "Facebook Live Solutions Partner". While most startups invest in paid ads to get new users, BeLive founders focused on organically building their community. During the beta version, the founders joined their users' broadcasts, took plenty of time to have one-on-one calls, and made sure to go the extra mile for their early users. Because of this, they were able to turn their power users and early adopters into brand ambassadors. These group of users became critical in growing their Facebook Group, which now has 7k+ members of live streamers and content creators. After a year of beta, BeLive rolled out its paid plans with great success, mostly due to its loyal customers and strong community. Now, the company has more than 25 employees in six countries with the mission to support their customers in building their own communities through the power of live video. Topics: Turning Early Adapters and Power Users into Partners
*Making Engagement a Priority in Product Development
*Building Authentic Relationships with Your Customers Speakers: Daniel Mayer- BeLive.tv CEO and Co-founder Daniel is a serial entrepreneur with a successful exit and has ten-years of experience in leadership, product, and business development. He believes that the key to a successful company are happy customers and employees. Every decision he makes, it's always the customer first. Tzafrir Rehan- BeLive.tv CTO and Co-founder Tzafrir is a software engineer with more than ten years of experience. He previously worked in Google and Monday.com and is an expert in community building. He was able to grow a community of 10k+. Irene Chan
BeLive.tv Marketing Manager Irene is passionate about the intersection between two things: communication and technology. She has a degree in Broadcast Communication and has helped startups around the world grow through building customer-centric social media channels. She was able to help grow a Facebook Page from 60k+ to 400k+ in less than a year and has helped grow the BeLive community to 7k+ members. Lera Shukatka
BeLive.tv Support Manager Lera does not believe in scripted conversations and standard messages. She treats customers the way she treats close friends and that is the vision the whole BeLive Support Team shares. Raised as a philologist, Lera brings a very unique and interesting perspective on service. In less than two years, she managed to build a united team of people passionate about what they are doing.
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