** This event is exclusive for Practice Plan and Medenta members **
During this interactive workshop, experienced business builder and people developer, Simon Tucker, will show you how to think differently about your communication process, improving your team's ability to 'sell' and increase treatment uptake within your practice.
Back by popular demand, this event will arm you with the selling and communication skills needed to help your team grow in confidence, leading to stronger internal and external relationships.
Simon strongly believes good sales people need to be good listeners and good conversationalists. He will explain the difference a consistent internal and external communication process can make to the success of your practice!
Treatment acceptance increases when the whole dental team work together, hence why the communication process within the practice is so important.
And it's not just about face-to-face communication. To sell effectively over the telephone, you need to have a telephone communications process that suits your practice and your reception team. During this dynamic workshop, Simon will talk you through the foundations needed for you to build a process that works for you.
Having previously taken place in Bradford, here's what one of the delegates who attended the session had to say about the day.
"I really enjoyed the session. Simon was a great speaker and I will certainly be introducing some new communication ideas to our practice team".
Michelle Gordon, Practice Manager, Rawdon Lights Dental Care.
This event takes place in Burton Upon Trent on Tuesday 26th September 2017 from 2.00 pm to 5.00 pm and will provide you with three hours of verifiable CPD.
• Be inspired to think differently about the selling process.
• Understand why selling is really just a conversation.
• Recognise the key communication skills required when talking to patients.
• Understand how to convert more telephone calls into appointments.
Simon Tucker is the owner of Profitable Conversation, a consultancy business working with dental practices to continuously develop their teams’ communication skills. Simon is also a salesman, experienced business-builder and people developer.